At Golden Eye Securities, customer satisfaction is our priority. If you receive a defective or damaged product, you may request a return or replacement within a specified period from the date of delivery.
To be eligible for a return, the product must be unused, in its original condition, and accompanied by proof of purchase. Returns may not be accepted for products that have been used, damaged due to improper handling, or not in original packaging.
Once the returned product is received and inspected, we will notify you regarding the approval of your refund or replacement. Approved refunds will be processed within a reasonable timeframe through the original payment method.
Please note that certain products or services may not be eligible for return or refund. Installation or service charges, if applicable, are non-refundable.
For return requests, customers are advised to contact our support team with relevant details.